![]() VPN not working: Slow Internet connection Use a quality VPN service provider You definitely want to have your firewall on as a protection measure against hackers or other malicious users. ![]() However, firewalls are often wrong when it comes to labeling some traffic as potentially malicious, so you can try disabling the firewall just so that you make sure that the firewall is, in fact, disrupting your Internet connection.ĭon’t forget to turn the firewall back on once you’ve checked. Firewalls can often be overprotective of the traffic that enters your device and may disrupt the workflow of the VPN service if they notice that something fishy is going on. There is the possibility that your firewall just doesn’t get along with your VPN. Keep in mind that both the VPN client and VPN server must have at least one common authentication method to establish a smooth and effective Internet connection. When you select the “Authentication Methods” option, you will see a dialog box revealing all the available authentication methods. On most operating systems, you can see which authentication method the VPN server uses by entering the MMC command at the Run prompt. The method for checking the authentication method on the client end varies depending on the operating system. There is a wide range of authentication processes available to a VPN connection. If two VPN software packages are working at the same time, that may potentially disrupt the flow of the system you’re currently working on and mess with your Internet connectivity. If you have been testing more than one VPN provider on your device, make sure to erase and uninstall any previous VPN software packages, and see if that helps resolve your issue. If your VPN is a browser plug-in, close the plug-in, and restart it. If your VPN has its own program, make sure it’s closed all the way down and it’s not just minimized. Software glitches happen more often than you’d think. Before you make any definite conclusions that you absolutely can’t connect to the VPN client, try restarting the VPN software, and give it one more try. You can usually find the information in the About section of your VPN client software.Īnother reason why you may not be able to connect to your VPN service may be because the software is glitching. The best way to make sure your VPN client software is up-to-date is to check the version you’re using right now against the one that is displayed on the provider’s website. If not, make sure to check for available updates regularly. ![]() To make sure your VPN software is running smoothly, make the necessary updates if possible, allow your software to update automatically. With that being said, your connection may lack stability if your version of the VPN software is not up-to-date. Quality VPN providers work with developers to make sure that their version of the software matches the technological capabilities they have at their disposal. Nonetheless, try typing the password and username once again, and if it still doesn’t work, reset the password and you’ll be good to go. If you’re getting an authentication error, you either typed the wrong password or the wrong username. Just so that you could dismiss this as a potential issue, make sure to check the password and username of your VPN client the next time you have connection problems. Yes, I know you must feel like I’m underestimating your abilities, but you’d be surprised how often this problem happens. Make sure the password and username are correct ![]() If the Internet connection is still down, then something could be wrong with the ISP. If the connection is still disabled, you can restart your router by unplugging it for 30-60 seconds and plugging it back in. If the VPN client can’t connect, try opening a website without connecting through a VPN to check whether the Internet connection is okay. The most common mistakes are usually the ones we overlook. VPN not working: VPN connection problems Make sure the server is online For speed, try skipping right to our slow Internet connection section, the disconnection issues section, or our crashing problems section for help with those VPN fixes. Read this guide, find out why your VPN is not working, and learn how to tackle every potential problem. Don’t beat yourself up trying to figure out what the heck is going on with your VPN. This article will look at the most common problems that may take place when you’re using a VPN service. As with any piece of software, problems regarding functionality arise in different ways. When functioning properly, VPNs offer a wide range of benefits, but they don’t work flawlessly all the time.
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